Commercial Terms
1. Overview
These Commercial Terms explain your rights and responsibilities when using the services provided by Action Accounts (Pty) Ltd, including secure document uploads and private payments. They also cover our services, acceptable use, liability limitations, age restrictions, and company information.
2. Purpose of These Terms
These terms form a legally binding agreement between you and Action Accounts (Pty) Ltd (Registration Number: 2019/274338/07). Our Services are accessible via our Website. Quotation marks are used to define terms clearly for readability.
3. When These Terms Apply
You agree to these Commercial Terms as soon as you become a client of Action Accounts by using our Services or uploading documents to our Website. To use our Services, agreement to these terms is required. We reserve the right to decline service requests without notice.
4. Other Applicable Terms
Our Browser Terms and Privacy Policy also apply when using our Website. Where conflicts arise, these Commercial Terms take precedence.
5. Updates to These Terms
We may update these terms or our Services at any time. Changes take effect once you continue to use our Website. You will receive notice of significant updates. If you disagree with changes, you may discontinue using our Services.
6. Duration
These Terms apply for as long as you continue to use our Services.
7. Cancellation
Action Accounts may terminate your access to the Website or Services at any time without cause. You may also request account cancellation. Confidentiality obligations and liability limitations survive cancellation.
8. Our Services
We provide company secretarial and corporate services, including registering legal entities with CIPC and assisting with tax-related matters with SARS. Clients can securely upload documents, and all payments are made privately to Action Accounts—not via third-party payment gateways.
9. Limitations
We do not:
- Register companies outside South Africa;
- Provide services to unemancipated minors;
- Register entities you do not own or have authority to register;
- Engage in any service prohibited by law.
You are responsible for providing accurate information and ensuring your activities comply with applicable laws. We are not liable for errors resulting from incorrect details or government-imposed fees.
10. Fees & Payment
Fees are provided to clients privately by Action Accounts and are not listed on the Website. We reserve the right to adjust fees at our discretion. Payments are made directly to Action Accounts and may include VAT, taxes, and additional government charges. You are responsible for ensuring your payment is made correctly and on time.
11. Refunds
Refunds are available under the following circumstances:
- Rejected applications with all correct documentation supplied – full refund;
- Incorrectly submitted payments – refund assessed case by case;
- Order cancellation within 24 hours – full refund; after 24 hours – 50% refund if Services have not started.
Refunds exclude government delays or uncontrollable events. Processing is completed within ten business days.
12. User Accounts
You are responsible for safeguarding your login credentials. Any activity under your account is considered authorized by you. Inform us immediately of suspected security breaches.
13. Acceptable Use
Users must use the Website and Services in good faith. Violations, including sharing false information, tampering with security, or distributing malicious code, may result in account termination.
14. Minors
Users must be 18 years or older or have parental consent to use our Services. Action Accounts assumes no responsibility for invalid consent.
15. Communication
We primarily communicate via email (nardus@actionaccounts.co.za) and our Website.
16. Intellectual Property
All intellectual property belongs to Action Accounts. No rights are transferred by using our Services.
17. Liability & Warranties
Services are provided "as-is" without warranty. Action Accounts is not liable for downtime, errors, or external system failures. Use of our Services is at your own risk.
18. Governing Law
These Terms are governed by South African law. Any disputes will be handled in the Magistrates’ Court of South Africa.
19. Confidentiality & Non-Circumvention
You agree to keep all information obtained through our Services confidential and not to circumvent our fees.
20. Contact Information
Action Accounts (Pty) Ltd
Registration Number: 2019/274338/07
Email: nardus@actionaccounts.co.za
Website: https://www.actionaccounts.co.za/